Welcome to Dereon® Jeans! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or use our services.
Information We Collect
We collect information to provide better services to all users. The types of information we collect depend on how you interact with our website and services. We may collect:
- Contact information such as name, email address, postal address, phone number when you create an account, contact us, or complete purchases.
- Account information such as username, profile photo, marketing preferences, order history when you register for an account with us.
- Payment information such as payment card type, cardholder name, expiration date, or billing address when you make purchases.
- Comments, product reviews, or other user-generated content posted to community forums, chat rooms, review sites, social media pages, or similar features.
- Web analytics about visitors to our website collected through cookies and similar technologies to optimize our website.
- Device information such as device type, operating system version, browser type and version, IP address, unique device ID, and device settings.
- Location information such as your IP address or mobile device’s GPS to provide location-based services and content.
- Product interaction information on how you interact with our products such as viewing, clicking, or purchasing patterns.
We only collect personal information that you voluntarily provide to us unless otherwise stated. If you decline to share certain personal information, it may limit your ability to use some features of our services.
How We Use Information
We use your information to provide, improve, and protect our services. Examples include:
- Create and manage your online account.
- Process, fulfill, and follow up on your purchases and requests.
- Send administrative emails and communications.
- Prevent fraudulent activities and improve security.
- Personalize content and experiences according to your preferences.
- Provide customer service and support.
- Notify you about promotions, new products, and services.
- Enable user-to-user communications.
- Host contests, sweepstakes, or surveys.
- Analyze trends to improve our website and services.
- Compile anonymized data for analytics and market research.
We only process your information for the purposes stated in this policy. We will ask for your consent before using your information for any other purpose. You can withdraw consent at any time.
Sharing Information
We do not sell or share your personal information with third parties for marketing. We may share your information in the following cases:
- With third party service providers under contract who help with our business operations such as payment processing, order fulfillment, customer service, marketing, or data management services.
- Law enforcement agencies, courts, regulators, or other authorized parties to comply with legal proceedings or lawful obligations.
- During negotiations of any merger, sale of company assets, financing or acquisition.
- When you authorize sharing of information with third parties such as social media sites.
- To protect the rights, property or safety of us, our users, or others.
We only share the minimum amount of information necessary for that purpose. Service providers are prohibited from using your personal information for any other purpose.
We do not share any sensitive data with third parties for their own marketing purposes without your explicit consent.
Third Party Links
Our website may contain links to third party sites. If you click on a third party link, you will be directed to that site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies carefully.
Email Marketing Communications
By default, you will receive our marketing emails after creating an account or making a purchase. You can opt-out any time by clicking unsubscribe in the footer of marketing emails or by updating your account settings.
We use tracking pixels in our email campaigns to analyze open and click rates. This allows us to gauge interest, measure effectiveness, and improve future emails. If you do not wish to receive emails from us, simply opt out or do not provide us with your email address.
Cookies and Tracking Technologies
We use cookies and similar technologies to provide and support our services. Cookies allow our web server to recognize your device and deliver pages specific to your interests and account information.
We may use cookies for purposes such as:
- Remember your preferences and settings.
- Analyze website traffic and trends to improve your browsing experience.
- Test designs and content variations.
- Consolidate advertising reporting functions.
- Link to social media networks.
You can accept or decline non-essential cookies. Most web browsers automatically accept cookies by default. You can modify your browser settings to decline or delete cookies if you prefer. However, this may impact the functionality of our website.
Essential cookies allow core site functionality such as security, network management, accessibility, and basic visitor statistics. These cookies cannot be disabled in our systems.
Children’s Privacy
Our website is not directed to children under age 13. We do not intentionally gather personal data from children. If you are a parent and believe your child has provided us with information without your consent, please contact us. We will take appropriate measures to investigate and determine the best course of action.
Your Privacy Rights
If you are located in certain jurisdictions, you may have the right to request access to, rectification or erasure of your personal data; restrict or object to processing of certain personal data; and portability of personal data under applicable data protection laws.
To make requests, email us at [email protected]. Please note requests may be subject to limitations and exemptions under law. We will try to comply with your request as soon as reasonably possible.
You may also unsubscribe from email communications or opt out of collection of certain data as described in this policy.
Data Retention and Account Deletion
We retain your personal information only for as long as needed for business purposes and legal requirements. We will retain and use information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and as otherwise permitted by law. Applicable law may require us to keep certain information for a period of time.
When you close your account, we will deactivate it and delete or anonymize associated data after a reasonable period unless data retention is required by law. Copies of personal information may remain in back-up storage after account deletion. Back-ups are kept secure and isolated until deleted.
Data Security
We employ appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Our security measures are continuously improved in line with technological developments.
All data transmission over the Internet is encrypted. However, we cannot guarantee complete security of any transmission given the nature of the Internet. We are not responsible for protection or privacy of any information submitted through unsecured channels.
International Data Transfers
We operate globally so your personal information may be processed internationally. Where required, appropriate safeguards are used to lawfully transfer personal information across borders, such as standard contractual clauses approved by regulators. Contact us if you would like to see a copy of the specific safeguards applied to the transfer of your personal information.
Changes to this Policy
We may occasionally update this policy. When material changes are made, we will notify you by prominently posting an announcement on our website homepage. We encourage you to review this policy periodically.
How to Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please email us at [email protected]
